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Accident replacement cars in Adelaide

While your car is being repaired, everyday trips still need to happen. Our Cheltenham team helps eligible Adelaide drivers arrange an accident loan car at no cost to you. Tell us what happened and where you need to be. Our team will talk you through your accident loan car options.

An accident loan car, backed by local support

If an insured driver caused the accident, you may be eligible for an accident loan car while your own vehicle is unavailable. Our Cheltenham team can help you arrange a replacement.

300,000+

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An accident loan car, backed by local support

How not-at-fault car hire works in Adelaide

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Tell us what happened

  • Send us your accident details online, and let our team know if you need a hand with the application.
  • We review your completed application as quickly as we can, with same-day approval where possible.
  • After approval, we confirm a suitable vehicle and collection details.
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Stay in touch while you're using the car

  • Let us know how repairs or your total loss settlement are progressing.
  • As soon as your car is ready or you've received your settlement payment, get in touch so we can arrange the replacement car's return with you.
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Zero excess while you drive

  • Pay no excess if you are involved in an accident while driving your replacement car, regardless of fault.
  • Our team will explain the hire terms before you take the car.

A car with room for your everyday needs

Tell us who you travel with and what you need to carry, including anything you use for work. We'll talk through the available cars with you before you accept a replacement. We aim for similar size and quality to your own car, subject to availability; a particular make or model isn't guaranteed.

Explore our fleet

A car with room for your everyday needs

What an accident loan car can help you with

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No cost to you *T&Cs Apply

The car hire costs are covered by the at-fault driver’s insurer. T&Cs apply.

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Easy branch collection

Collect your car from a local branch. We’ll confirm your car and collection time before you travel.

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A car through repairs or settlement

Keep using the replacement for your usual trips while your own car is repaired or until you receive a total loss settlement.

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Space for your everyday needs

Tell us about your passengers and what you need to carry. We aim to arrange a car of similar size and quality to your own, subject to availability, to help you keep your usual plans.

A few practical details before you drive

During your hire, you'll cover fuel, tolls and any traffic or parking fines, as you would in your own car. Other charges may apply for cleaning, damage or administration. Before handover, we'll collect credit card details for any applicable charges. Our team can explain these and answer your questions before you accept the vehicle. See our terms and conditions for the full hire details.

Adelaide accident replacement car FAQs

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Apply for an accident loan car in Adelaide

Our team can help you check whether you're eligible for not-at-fault car hire and talk through a car for your usual trips. Share your accident details and let us know if another provider or insurer has already offered you replacement transport.

Our Adelaide branch in Cheltenham

Our Adelaide branch is at 981 Port Road, Cheltenham. We’ll arrange a collection time with you before you make the trip.

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