Northgate
Get direction41 Frederick Street NORTHGATE QLD 4013
Accident replacement cars in Brisbane
Getting your car to the repairer can leave you wondering how you’ll make your next trip. Our Brisbane team helps eligible not-at-fault drivers arrange a replacement car at no cost to you. Tell us what happened, and we’ll talk you through your options.
A Brisbane team to help you get back on the road
If an insured driver caused the accident, you may be eligible for not-at-fault car hire. Our Northgate team can help you arrange an accident replacement car.
300,000+
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the road
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How not-at-fault car hire works in Brisbane
Apply for a replacement car
- Tell us what happened using the online application.
- We review your completed application as quickly as we can, with same-day approval where possible.
- Once approved, we confirm vehicle availability and collection details.
Stay in touch while your car is repaired
- Keep us up to date on repairs or your total loss settlement.
- As soon as repairs finish or you've received your settlement payment, let us know so we can arrange a time to collect the replacement car.
Zero excess while you drive
- Pay no excess if you are involved in an accident while driving your replacement car, regardless of fault.
- Our team will explain the hire terms before you take the car.
Space for the passengers and things you carry
Tell us about your usual car and who or what travels with you. We'll talk through replacements of similar size and quality, subject to availability, with your passenger and equipment needs in mind. If you use your car for work, check with the team that this use is allowed before your hire begins.
Replacement transport with practical help from our team
No cost to you *T&Cs Apply
The car hire costs are covered by the at-fault driver’s insurer. T&Cs apply.
Easy branch collection
Collect your car from a local branch. We’ll confirm your car and collection time before you travel.
Stay mobile while your car is repaired
Use your replacement for the trips you still need to make while your own car is repaired or, for a total loss, until you receive settlement.
Room for the people and things you carry
Tell us about the passengers, equipment and space you need. We aim to provide a car of similar size and quality to your own, subject to availability, so the replacement can fit your usual trips.
No cost to you *T&Cs Apply
The car hire costs are covered by the at-fault driver’s insurer. T&Cs apply.
Easy branch collection
Collect your car from a local branch. We’ll confirm your car and collection time before you travel.
Stay mobile while your car is repaired
Use your replacement for the trips you still need to make while your own car is repaired or, for a total loss, until you receive settlement.
Room for the people and things you carry
Tell us about the passengers, equipment and space you need. We aim to provide a car of similar size and quality to your own, subject to availability, so the replacement can fit your usual trips.
A few practical details before you drive
During your hire, you'll cover fuel, tolls and any traffic or parking fines, as you would in your own car. Other charges may apply for cleaning, damage or administration.
Before handover, we'll collect credit card details for any applicable charges. Our team can explain these and answer your questions before you accept the vehicle.
See our terms and conditions for the full hire details.
Arrange replacement transport in Brisbane
Tell us where your car is being repaired and which trips you need a car for. Our Brisbane team can help you with the application and talk you through the next steps if you’re approved.
Brisbane branch and vehicle collection
Our Brisbane branch is at 41 Frederick Street, Northgate. We'll confirm your car and collection time before you make the trip.
Finding branch locations…