After you’ve had a car accident, regardless of who was at fault, it’s understandable that you’ll feel shaken up. However, it’s important to remain calm and to ensure that you get the necessary information. Having the right information will make claiming after an accident a lot simpler, and will also affect your eligibility for your legal entitlements if you are not at fault.
What Information To Get In A Car Accident
In Australia, it’s a legal requirement for drivers involved in an accident to exchange information afterwards. Remember that the police can assist you if the other driver refuses to provide you with information or becomes aggressive. Be sure to get the following personal and insurance information from the other driver:
- Their name and surname
- Their contact number and residential address
- Their driver’s licence number and the state of issue
- Their car registration number
- The make, model, and colour of their car
- Insurance information: name of their insurer, the type of policy and their policy number
- If the driver is not the registered owner of the vehicle, get the owner’s details.
What To Do After A No Fault Car Accident
Once you have all the information you need, you should also spend some time at the accident scene collecting evidence. Be sure to take plenty of photos and videos to illustrate the extent of the damage to both vehicles, and the position of the other vehicle in relation to your own. Take videos from the accident scene and see if you can source any CCTV footage from nearby shops or businesses. You should also collect the accident details including the date and time it happened, and the address where it occurred. If there are witnesses to the accident, you should also get their details.
Getting An Accident Replacement Vehicle
If you’re not at fault in a car accident and you’ve collected all the necessary information, you may be eligible to receive an accident replacement vehicle at no cost to you. Simply apply online or call 1300 100 121 to speak to a member of our team.